Courses Details

Course Overview:

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Office Outlook to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create Tasks and Notes for yourself, and customize the Outlook Quick Access toolbar and interface to suit your working style.
This course is the first in a series of two Microsoft Office Outlook courses. It will provide you with the basic skills you need to start using Outlook 2016 to manage your email communications, contact information, calendar events, tasks, and notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2016.
 

*** Version Note ***

This course is for individuals using Outlook 2013, 2016 or 2019 and is taught using Outlook 2019 software. However, there are very few differences between these versions from an end-user's perspective. Our instructors have used all 3 versions and will be able to quickly highlight the several small changes to the user interface. Users of any of the 3 versions of Outlook will have no problem learning in the 2016 software environment.

Course Duration

Duration: 1 Day

Course Objectives

In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options, and organize your mail.

You will:

• Navigate Outlook to read and respond to email.
• Use the Address Book, format and spell check new messages.
• Attach files and insert illustrations to messages.
• Customize read and response options.
• Use flags, categories, and folders to organize messages.
• Create and work with Contacts.
• Create appointments and schedule meetings in Calendar.
• Create and work with Tasks and Notes.

Course Content

Getting Started with Outlook

• Navigate the Outlook Interface
• Topic B: Work with Messages
• Topic C: Access Outlook Help

Formatting Messages

• Add Message Recipients
• Check Spelling and Grammar
• Format Message Content

Working with Attachments and Illustrations

• Attach Files and Items
• Add Illustrations to Messages
• Manage Automatic Message Content

Customizing Message Options

• Customize Reading Options
• Track Messages
• Recall and Resend Messages

Organizing Messages

• Mark Messages
• Organize Messages Using Folders

Managing Your Contacts

• Create and Edit Contacts
• View and Print Contacts

Working with the Calendar

• View the Calendar
• Create Appointments
• Schedule Meetings
• Print the Calendar

Working with Tasks and Notes

• Create Tasks
• Create Notes