If you could predict it, you could avoid it. But a crisis often seems to come out of nowhere, blindsiding your company and sending it scrambling to control the damage. But many business crises can, indeed, be predicted and planned for. Even though you may not be able to anticipate the precise details of a crisis, you can manage the risks and have a plan of action in place for when adversity strikes. In this course, expert Eric McNulty explains how to face a crisis head-on and lead your team through it successfully.

Today's leaders can no longer fall back on yesterday's leadership modes and methods. Business, like the rest of the world, has changed, and to be successful, leaders must not only recognize, but embrace those changes. In this course, leadership expert Sanyin Siang takes you through how you can enhance your people skills through listening, building relationships, and creating safe, trusting environments in which your teams can flourish.

What determines the value of the services you provide? How does a customer come to understand who you are and what you stand for? The answer is branding. But that leads to more questions: How do you establish your brand? How do your customers relate to your brand? How do you influence how your customers feel when they see your brand? In this Expert Insight course, branding expert Bruce Turkel will walk you through the answers to these questions, providing his expert insight and advice. He'll show you how you can create, develop, and control your brand and how a world full of potential customers views your company and its products.

In this Expert Insight course, reinvention expert Jes Averhart shares her experience guiding others through their own unique and powerful journeys of reinvention, and provides concrete methods and advice for facing the challenging task of reinventing yourself in the workplace. She explains how by beginning your journey asking the right questions, examining yourself honestly, cultivating effective behaviors and mindsets, and using proven approaches to facing personal change, anyone can reinvent themselves to be better or different - and get back on track with what they value most.